Loan Processor for Encompass Lending

Position Title:  Marketing Manager

FLSA Status: Exempt
Date Created/Last Evaluated: April 2024
Reports to: Pipeline Manager
Department: Operations
Employment Status: Full Time
Supervisory Responsibilities: No
Location: Remote

Summary

The Loan Processor is in charge of preparing loan files and submitting them to banks or mortgage lenders for approval. It is the Processor’s responsibility to ensure that all documents and signatures are in order prior to submission.

Minimum Qualifications

• 3+ years’ experience in retail loan processing, experience using agency automated underwriting systems.
• FHA/VA/USDA loans experience strongly preferred.
• Ability to quickly resolve customer escalations and have excellent written and verbal communication skills.
• Proficiency with MS Office Suite, Encompass 360, email, and web research
• Able to work in a team environment and possess excellent time management skills (multi-tasker)

Knowledge, Skills, and Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.

Essential Functions

• Provides quality loan processing in a paperless work environment, reviewing files for adherence to underwriting standards and ensuring completeness of underwriting submission.
• Act as a liaison between Third-Party Originating client, Loan Officer and/or Realtor, Underwriters, Closers, and other internal partners to collect the necessary documentation, provide current loan status, and close loans on time.
• Successful in using critical thinking and analytical skills to process loans including income calculation plus credit and asset review.
• Demonstrate the ability to work on the loan origination system. Meet monthly performance metrics (productivity/quality), and satisfactory client customer survey scores

Working Hours and Location

• 8:30am – 5:30pm (flexible)
• This is a remote position (work from home).

Physical Demands

• The employee is regularly required to stand and sit. Must be able to operate a computer and telephone.

About Fathom Holdings Inc. (Nasdaq: FTHM)

Fathom Holdings Inc. is a national, technology-driven, real estate services platform integrating residential brokerage, mortgage, title, insurance, and SaaS offerings to brokerages and agents by leveraging its proprietary cloud-based software, intelliAgent.  The Company’s brands include Fathom Realty, Encompass Lending, Dagley Insurance, Verus Title, intelliAgent, and Real Results.  For more information, visit www.fathomrealty.com.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the position.  All employees may have other duties assigned at any time.